CARE & REPAIRS

Built for years of journeys, every HYVL piece is designed with durability in mind.


Product Care

Clean the exterior using a soft cloth and mild soap. Avoid abrasive materials, harsh chemicals, and prolonged exposure to extreme temperatures.


Storage

Store your luggage in a cool, dry environment when not in use.


Repairs

Should your HYVL require repair, our Customer Care team will assess the issue and recommend the most appropriate solution.


Warranty Coverage

HYVL products are covered by a Limited Lifetime Warranty against manufacturing defects in materials and workmanship.

The warranty does not cover cosmetic wear, accidental damage, misuse, airline handling damage, or normal aging resulting from travel.


To request a repair assessment, contact support@hyvltravel.com with photographs and proof of purchase.